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  Common Manual Reaches Milestone

On January 17, 2003, the Common Manual Governing Board approved the 100th batch of proposed policy changes. These policy changes, along with the policies approved in the years since the manual's inception, were developed by the guarantors who participate in the Federal Family Education Loan Program (FFELP) in close consultation with the schools, lenders, and servicers that comprise the FFELP community. The Board believes that this milestone and the collaborative work it represents is a great example of what can be accomplished when representatives of the entire FFELP community work together.

The Common Manual, conceived as a vehicle to develop and publish a single, common set of guarantor policies, was first published in 1995. The manual replaces individual guarantor policy guides with their many proprietary policies, and simplifies the process of administering the nation's largest education loan program.

Since its initial publication, FFELP guarantors have staffed continuous efforts to update and improve the manual, ensuring that it is an accurate, comprehensive guide to FFELP administrative policy. Its Governing Board is comprised of a single voting member of each of the 36 guarantors that participate in the FFELP. The Board is charged with the review and approval of all policy changes, as well as ensuring the efficient and timely publication of each update. To assist it in fulfilling these responsibilities, the Board elects an Executive Management Team from its membership and a Policy Committee from the expert staff of its member guarantors. For many years, the Board was also supported by the efforts of the Logistics and Information Committee, charged with editing, publishing, and distributing the manual.

In the 7 years since its inception, many guarantor staff members have volunteered their time and considerable talents to the Common Manual's success. These staff members have devoted extensive resources to the development of clear, concise policy text, collaborative research, and technical advances in the manual's structure and delivery mechanisms.

While there have been many individuals along the way from virtually all sectors of the FFELP community who have participated in the process, at this juncture in the manual's history, the Governing Board especially recognizes the individuals (see "Honor Roll" below) who have served in key roles with dedication and perseverance in this "common" effort. The Board also thanks those individuals' respective organizations for allowing staff members to participate in this important and remarkable achievement. In addition, the Board recognizes the importance of community involvement and appreciates all of the individuals who throughout the past 7 years have reviewed proposals, provided insightful comments and suggestions, and supported the Common Manual initiative.


Common Manual Honor Roll

Policy Committee Members
Michelle Anderson
(current and former co-chair)
Texas Guaranteed Student Loan Corporation
 Kathy Bliss
(current member)
Colorado Student Loan Program
Gail Braum
EdFund
 Rachel Brock
Connecticut Student Loan Foundation
Carolyn Brown
(current member)
Missouri Student Loan Program
 Tammy Burford
(current member)
EdFund
Kevin Burke
(current member)
American Student Assistance
 Ruth Chrismore
(current administrative position)
Missouri Student Loan Program
Susan Clinton
Michigan Guarantee Agency
 Aaron Cook
Northwest Education Loan Association
Cinda Eresuma
(former administrative position)
Utah Higher Education Assistance Authority
 Jacki Fairbairn
(current member and former chair)
Great Lakes Higher Education Guaranty Corporation
David Feitz
Utah Higher Education Assistance Authority
 Janet Gonyea
Student Loan Guarantee Foundation of Arkansas
Brenda Grady
(current member and former chair)
USA Funds
 Arlene Hannawalt
Montana Student Loan Program
Margie Harvey
(former chair)
Texas Guaranteed Student Loan Corporation
 Cindy Hepler
(current co-chair and former chair)
American Education Services/Pennsylvania Higher Education Assistance Agency
Cheryl Hughes
(current member and former co-chair)
South Carolina Student Loan Corporation
 Melissa Johnson
Oklahoma Guaranteed Student Loan Program
Cathryn Judd
Utah Higher Education Assistance Authority
 Kelly Kaelin
(current editor)
Texas Guaranteed Student Loan Corporation
Tess Keirn
American Education Services/Pennsylvania Higher Education Assistance Agency
 John Kramer
Student Loans of North Dakota
Kathy Mascaro
Louisiana Office of Student Financial Assistance
 Nancy Masten
(current member)
Illinois Student Assistance Commission
Betsy Mayotte
American Student Assistance
 Wendy McAlister
North Carolina State Education Assistance Authority
Onaleah McClellan
(current member)
Florida Office of Student Financial Assistance
 Shari Mecca
(former Chair)
Connecticut Student Loan Foundation
Lonny Meloon
(current member)
New Hampshire Higher Education Assistance Foundation
 Lynn Murphy
Education Assistance Corporation
Sharon O'Neal
National Student Loan Program
 Elaine Padilla
New Mexico Student Loan Guarantee Corporation
Kathy Pratt
New York State Higher Education Services Corporation
 David Raccullia
American Education Services/Pennsylvania Higher Education Assistance Agency
Fay Schroeder
Michigan Guaranty Agency
 Leesa Sorensen
National Student Loan Program
Sam Wilson
Texas Guaranteed Student Loan Corporation


Logistics and Information Committee/Editing Staff
Dana Barzman
American Student Assistance
 Scott Brown
Utah Higher Education Assistance Authority
Dan Cosgrove
Northwest Education Loan Association
 Susan Degen
(former co-chair)
Oregon State Scholarship Commission
Carol Egan
American Education Services/Pennsylvania Higher Education Assistance Agency
 Char Feist
Student Loans of North Dakota
Tim Fitzgibbon
Iowa College Student Aid Commission
 Janet Gonyea
Student Loan Guarantee Foundation of Arkansas
Wendy Hacker
American Student Assistance
 Nina Hold
Texas Guaranteed Student Loan Corporation
Tenille Manning Heier
Education Assistance Corporation
 Susan Johnson
Illinois Student Assistance Commission
Chris T. Keahi
Iowa College Student Aid Commission
 Julie Leeper
Iowa College Student Aid Commission
John McGrath
New York State Higher Education Services Corporation
 Cannon Mayes
Tennessee Student Assistance Corporation
Tom Melecki
(former chair)
National Student Loan Program
 Peter Pundt
(former co-chair)
American Education Services/Pennsylvania Higher Education Assistance Agency
Steve Schmidt
Texas Guaranteed Student Loan Corporation
 Ann Scott
Great Lakes Higher Education Guaranty Corporation
Lori Stevens
Northstar Guarantee
 Melanie Tringali
American Student Assistance
Ellen Zimmerman
Education Assistance Corporation


First published in December 1995, the Common Manual is a cooperative effort of the 36 guarantors that participate in the Federal Family Education Loan Program (FFELP). The manual, one of a number of efforts by guarantors to simplify and streamline the FFELP for schools and lenders, provides a single, standardized set of current student loan rules and FFELP policy guidance for schools and lenders. Guarantors provide the Common Manual to thousands of colleges, universities, and financial institutions nationwide, in print, compact disk and web-based formats.

For more information, contact Susan Degen, Communications Director.

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