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When
I asked Terri Stephens if I could interview her for the RMASFAA
Exchange, her first response was, “Well, I’m kind
of boring.” But after a 45-minute phone conversation, I
found her to be anything but boring. Those of you who do not know
Terri really do need to get to know this terrific lady.
Terri’s official title at the Davis Applied Technology
College is Financial Aid and Data Director. Not only is she responsible
for the Financial Aid Office, she also directs all of the reporting
for her school. Terri’s bachelor’s degree is in Information
Technology and her Master’s Degree is in Public Administration.
As the Director of Financial Aid, she manages three staff, mostly
overseeing all financial aid administration and providing staff
direction.
Terri began at DATC 21 years ago this July working in a special
program for single parents and displaced homemakers and later
working in placement. When a position in Financial Aid opened
up, she initially wasn’t going to apply for the job, having
what she calls “No understanding about financial aid at
all.” DATC only had one financial aid technician at that
time. She accepted the position as financial aid technician, and
later became the Associate Director of Student Services. In moving
to her current position, she retained many of the pieces she did
as Associate Director of Student Services except for managing
the customer service staff. Her current position focuses more
attention on data, but DATC always keeps her in financial aid.
Like so many of us, her position continues to evolve, and she
calls DATC “a great place to work”. Terri interacts
with the eight schools in Utah that are part of the Utah College
of Applied Technology, and works with Mike Johnson to represent
all of their financial aid issues at the state level.
Terri cites big things on their plates at DATC, such as currently
trying to implement the new HERA regulations as a clock-hour school.
She is really busy this time of year trying to address all of
these new rules that affect clock-hour programs. Some of Terri’s
greatest challenges are the regulations that are very specific
to a model that is not necessarily how their school operates.
Terri must balance trying to accommodate state law when it may
be in complete conflict with federal law. She describes the US
Department of Education offices in Denver as being really good
about understanding these compliance challenges, and helping her
with options and creative approaches.
Terri recently did a presentation for UASFAA on disbursing for
clock-hours. Those in attendance were mostly small schools that,
like DATC, don’t do loans because their operating characteristics
are so unique. To prepare for her session, Terri spent lot of
time researching things like disbursement timelines. She expressed
relief that most people at her presentation were from schools
she had some familiarity with. Terri fondly recalls a time when
the RMASFAA Summer Institute used to give sessions for non-credit-hour
schools, but realizes there are not many clock-hour schools left.
Terri is very active with Student Services, serving pretty much
on every committee related to student records, leadership, and
function. Her data role also keeps her active in her school’s
accreditation processes. When I asked what else she does for DATC
she said, “Pretty much anything they want me to.”
Terri’s involvement with RMASFAA has included serving as
the Utah representative to the Board of Directors, and she is
currently Training Committee Chair. While she personally may not
be doing more for RMASFAA, Terri pushes her staff to be involved.
She knows this is a challenge for small schools but she whole-heartedly
tries to make sure everyone in her shop gets the opportunity.
Connie, from Terri’s office, is a mentee in the Leadership
Pipeline mentoring program. Donna Brown is Site Chair for Summer
Institute this year, the first year for SI in Utah, and Danielle
is attending SI as we speak. Terri’s ties to RMASFAA all
began with Summer Institute 18 years ago, which she attended eleven
years in a row. She sometimes sends up to three staff, and attends
the annual fall conferences. When asked about RMASFAA, Terri calls
it “the best association of all. It’s such an invaluable
resource.” She sees the Utah Association as successful due
to strengths drawn from RMASFAA as a mentor, operating on a smaller
scale, but with the same kind of leadership. Terri firmly believes
that without RMASFA, Utah wouldn’t be as strong as they
are as a state association.
Terri is married to “a wonderful man”, and has “two
awesome sons.” Her “baby” just got accepted
into the doctorate of physical therapy program at the University
of Utah, and is still living at home. (Terri says she will be
old before her nest is empty, but that’s OK!) Her oldest
son is a handsome bachelor living in Syracuse working at Lifetime
Products as an Engineering Technician.
Terri likes to run. This year she is the race coordinator for
two teams running the Wasatch Back Relay. The relay starts at
Logan, Utah, crossing 175 miles of the backside of the Wasatch
Range and ending in Park City. The race will last at least 28
hours, with each team member running 15-17 miles in three legs.
Terri has participated for three years after being encouraged
by one of her co-workers to sign up. This summer she plans on
running her first half-marathon.
Terri has lived in Northern, Utah her whole life. In addition
to running, she reads, crochets, and travels whenever she can
manage a vacation. |